Part-Time (Approx., 16-24 hours/week)

Rate: From $24/hr – Eligible for Dental/Vision/Retirement Benefits (3% Match)

The Senior Horticulturalist is a client-facing expert responsible for managing the health, maintenance, and aesthetics of high-end interior plantscapes at various corporate and commercial client sites in Boston and the surrounding area. This role requires a deep understanding of horticulture, plant physiology, and integrated pest management for indoor environments. The ideal candidate possesses a keen eye for detail, strong leadership skills, a mentoring mindset, and the ability to build and maintain excellent client relationships.  

Essential duties and responsibilities: 

• Plant care and maintenance: Perform advanced plant maintenance, including watering, fertilizing, cleaning foliage, and pruning to ensure plants remain healthy and aesthetically pleasing. 

• Plant health and pest management: Proactively identify and manage plant diseases and pests using effective, eco-conscious, and compliant methods, including integrated pest management strategies. 

• Client relationship management: Act as the primary liaison for assigned client sites, communicating with client contacts to coordinate services, address concerns, and ensure high levels of satisfaction. 

• Site assessment and optimization: Conduct regular assessments of client sites to monitor plant health, track maintenance needs, proactively identify potential challenges before they become NCRs or client complaints, and recommend improvements or new plant installations based on site conditions like lighting and traffic. Exercise prudent financial judgment to safeguard our company revenue by managing NCRs effectively, including the strategic use of timed or limited NCRs. 

• Leadership and Training: Mentor and lead junior horticulturalists and maintenance teams in effective plant care techniques and the implementation of best practices on client sites. Offer insightful feedback to management regarding departmental initiatives, training programs, and service protocols to drive continuous improvement. 

• Design and installation support: Occasionally assist with the installation, and replacement of plantscapes, ensuring they adhere to the client's aesthetic vision and horticultural best practices. 

• Inventory and record-keeping: Oversee the inventory of plants, tools, and supplies for designated routes while maintaining comprehensive records of plant care activities, treatments, and client interactions. 

• Collaboration: Work closely with the operations, design, and sales teams to ensure seamless service delivery and effective communication across projects. 

Required skills: 

• Horticultural expertise: Extensive knowledge of a wide range of interior plants, including their identification and specific care requirements. 

• Technical skills: Proficiency with various horticultural tools and pest management techniques for indoor use. 

• Client relations: Exceptional interpersonal and communication skills, with experience managing high-level client expectations. 

• Leadership: Strong ability to train, mentor, and oversee other team members effectively. 

• Problem-solving: Proactive and efficient at diagnosing and resolving plant health issues in a timely manner. 

• Organizational skills: Excellent time management and organizational abilities, with the capacity to manage multiple client sites and priorities. 
• Physical demands: Must be able to perform physically strenuous tasks, including lifting up to 50 pounds, climbing ladders, and working in a variety of indoor environments.